Cookie Policy

Your privacy and digital security are important to us. This Cookie Policy explains how Lyriapay (the "Platform") uses cookies and similar tracking technologies when you access or use our services. By using the Platform, you acknowledge and consent to the use of cookies as described herein. If you do not agree with our use of cookies, you may adjust your browser settings or refrain from using the Platform. This Cookie Policy is designed to complement our Privacy Policy and Terms & Conditions and does not alter any rights or obligations set out therein.

1. What Are Cookies?

Cookies are small text files placed on your device when you access websites or online services. They enable the Platform to function properly, remember your preferences, maintain secure interactions, and provide a personalized user experience. Cookies may be set directly by the Platform or by third parties that provide services on our behalf. These cookies are not used to store sensitive information such as payment details or login credentials in plain text.

2. Types of Cookies and Their Purpose

The Platform uses cookies for several purposes, all of which are aligned with operational, security, and user experience needs. Essential cookies are required for the operation of the Platform, including account authentication, secure transaction processing, and maintaining the integrity of Platform security measures.

Performance and analytical cookies collect information regarding how users interact with the Platform, including pages visited, time spent, and navigation patterns. This information is analyzed in anonymized and aggregated form to enhance the reliability, speed, and overall quality of the Platform. Functional cookies allow the Platform to remember your preferences, such as language settings or other user-selected options, enabling a consistent and customized experience.

In certain circumstances, advertising or targeting cookies may be used to provide relevant content or promotions, including across third-party websites. Such cookies are controlled by third-party service providers, and their use is subject to the privacy and cookie policies of those third parties.

3. How Lyriapay Uses Cookies

Lyriapay employs cookies and related tracking technologies to ensure that the Platform operates efficiently, securely, and in a user-friendly manner. Essential cookies enable the functionality of the Platform and allow users to authenticate accounts, perform transactions safely, and navigate the Platform effectively. Functional cookies support personalization and convenience features. Analytical cookies allow the Platform to monitor usage patterns, system performance, and operational reliability, helping us maintain and improve service quality.

Where applicable and permitted under law, cookies may also be used for marketing purposes, such as providing personalized content or promotions based on user interactions and preferences.

4. Third-Party Cookies

Some cookies on the Platform may be set by third-party providers, including analytics, marketing, or licensed partners who facilitate specific functionalities. Lyriapay does not control these third-party cookies but ensures that such partners comply with applicable data protection and privacy laws. Users should consult the privacy policies of these third parties to understand how they collect and process information. Any sharing of personal data with third-party cookies is conducted under contractual or legal safeguards, where required.

5. User Choices and Control

Users and merchants have the ability to manage, refuse, or delete cookies through their browser or device settings. Adjusting these settings may limit certain features of the Platform or restrict access to specific functionalities that rely on cookies. The Platform may also provide in-app tools or options for managing cookie preferences, including accepting or declining non-essential cookies such as those used for analytics or marketing. Users are encouraged to review and adjust cookie settings to reflect their preferences and consent.

6. Security and Data Protection

The use of cookies is designed to be consistent with applicable privacy and data protection regulations, including GDPR and CCPA where relevant. While cookies themselves do not store sensitive personal information in plain text, any data collected through cookies is processed in conjunction with secure systems and encryption measures. The Platform implements technical and organizational safeguards to ensure that cookie-related data is protected against unauthorized access, alteration, or misuse.

7. Changes to the Cookie Policy

Lyriapay may update this Cookie Policy from time to time to reflect changes in technology, regulatory requirements, or Platform operations. Updated policies will be posted on the Platform with a revised effective date. Continued use of the Platform after such changes constitutes acceptance of the updated Cookie Policy. Users are encouraged to review this Cookie Policy periodically to stay informed about how cookies and similar technologies are used.

8. Contact Information

If you have any questions, concerns, or requests regarding the use of cookies and similar tracking technologies, you may contact Lyriapay through the Platform's support channels or via email at support@lyriapay.com. Lyriapay will respond in accordance with applicable legal requirements and within the timelines prescribed by law, and exercising your preferences or privacy rights will not result in any discrimination or reduction of access to the Platform, except as necessary to comply with legal, regulatory, or contractual obligations.